Q.1

Is it free to join and sign up at Taskaroo?

A.1

Taskaroo is absolutely free to sign up, join and post a task you need help with.

Q.2

How does Taskroo work?

A.2

Taskaroo is a secure online website that assists members by finding suitable help (Taskaroo's) to complete their tasks.  Three easy step: 1)Task is posted 2) Taskaroo accepts price or bids on task 3) Once task is completed client pays.  Please refer to "How it's done" page for full details. 

Q.3

How do I pay for my task?

A.3

The method of payment is credit card and all major credit cards are accepted. Credit card information is securely taken before task is posted but not charged until task is completed.  All information is stored and processed by Authorize.net a secure and trusted payment gateway.

Q.4

Are there any fees associated with the task?

A.4

Yes Taskaroo charges an additional 8% sevice fee on top of the task total, which covers credit card charges (2.9%+$0.30 per transaction), insurance and site operations. It also helps us provide a high quality of assisiance and customer sevice that our members demand.

Q.5

Who are the Taskaroo's and can they be trusted?

A.5

Taskaroo's are people from your community who come in all shapes and forms.  Some are students, some are retired professionals, others are stay at home Mom's but regardless of their situation they are all hard working individuals trying to help out people in the community and at the same time trying to earn a few extra dollars.  Every Taskroo who signs up must complete a profile that the poster is free to view.  A task rating and feedback page for every task a Taskaroo completes is also available for veiwing which really benefits the Poster when choosing the right person for their task. 

Q.6

Is a Taskaroo hireable again without using the website?

A.6

It is not recommended for the reasons of reliabilty standards, safety, insurance protection, payment mediations and privacy.  The site also helps protect the customer from any major concerns that may arise.

Q.7

Do the Taskaroo's (runner's) work for Taskaroo?

A.7

No Taskaroo are independent contractors and do not work for Taskaroo.  Taskaroo provides a secure and safe platform for Posters and Runners to conduct business.

Q.8

Can I use my phone to post an app?

A.8

You absolutely can, Taskaroo has Apps developed for both IOS and Android phones.  They are easy and efficient to use especially when your on the go and you need a task done fast.  Find app links on our homepage.

Q.9

In which cities can I find a Taskaroo to help me?

A.9

Taskaroo is currently operating in Toronto and the GTA but expansion is planned in the near future.  Please check back for site updates or have a look at our blog.

Q.10

Is my address and phone number kept private?

A.10

Yes everything is kept private, we do not post your address on the site, we only use for admin purposes.  Only your postal code and the main intersection where you live is posted on the task so that the taskrunner will have an idea how far to travel before bidding.  After you award the bid you can then message the runner your full address.